Dhonray Fernandez > im so lost...
The above is from Rookie chat as I write this. That has been a very common theme for the last two days.
To recap what has been going on, on Friday, CCP released Eve's latest trailer which has been quite the sensation. In less then 48 hours it saw over a million views. Articles have flown everywhere. I'm sure it was a mixture of the media bomb a game company sets out and the fact that the trailer is amazing and just saturated gaming communities all over the place. Reddit has been on fire. People are flocking to Eve and that is not just the random squeals of a fangirl.
Now with all of these people interested in Eve we need to get them to stay. Peaks like this happen whenever we make it to the news. Most try it and then leave. Well, this time the newbie supporting community has come out in arms. It was a CTA to rookie assistance. The main page of /r/eve is newbie advice. CCP has done a CTA it seems with developers flooding rookie chat. The ISD has been out in force and players are making alts just to answer questions. Eve Uni has thrown together a huge program of classes to help people. It has been amazing. Brave is absorbing people by the hundred, corporations are opening their doors and loosening their restrictions.
Stepside Riraille > Hoiy shit people are helpful in Eve. My first day ;)
By, Sunday afternoon I was exhausted. Rookie chat moves at such a pace that its like running and yelling into a train pulling out of the station full of newbies going, "Weeee! How do we use the train!" as CCP, ISD, and players chased after them on foot trying to explain about brakes, energy, mass, and momentum, and horse power.
It is fucking adorable and absolutely refreshing. I know that some people hate rookie chat and I've never understood why. Its a nonstop train of enthusiastic players wanting to learn the game. Answering questions is like catch and release. You throw it into a pool of hungry maws and hopefully it feeds them.
Octo Mandias > thank you all, i love you and i love this game
What I have learned:
- People just get lost in space. They are not understanding that they can interact with the objects in space.
- Windows need to be pinned or something when they start. They are accidentally closing and minimizing them and losing them.
- The mission where they make a shuttle confuses them if they have to move the shuttle.
- The industry interface acts a bit wonky at times and locks down blue prints.
- Rookie missions do get bugged.
- Petitioning with F12 is not clear.
- Double clicking in space still needs to be a thing.
- The asterid belts are depleted which confuses people. We need more rocks or more belts or something.
- The academy mission Aura gives people confuses them because they think the station is the mission object
- Something needs to make the wallet more clear
- CCP Rise's test people where more curious then some we are helping
- Some people just log in and ask for help if its all not clear while ignoring the Aura prompts
- Their starting overview needs to be a bit better
- People really don't read
- The whole gate jumping concept does not click for some as quickly as it should and they get stuck and lost
Jester Tsero > hey guys my mission is to mine minerals but when i right click and warp to an astroid belt i don't see any asteroids....
- Really the empty belts are a thing
There is some trolling but remarkably little. Some frustrated yellers when they cannot figure out a mechanic. But, with the army of helper players in there we're working through most problems and getting people sorted and settled. The ability to high light someones name is a life saver for keeping the discussions organized. Some just find it to fast and to hectic and they want more one on one help. I find it amusing because it means we've convinced them that they will receive help from other players with game basics.
Ore sites are super popular. You tube tutorials for scanning are useful. There was a very offended two day old player that found a data site in low sec and got killed by a member of goonswarm right after they got nine million ISK in loot out of it. I'm not perfect. I forgot trials had a 24 hour skill queue limit. Also, some people don't like the attempt to break things down into plain language and scold and use technical language. I don't worry about it overly much.
[04:30:25] seedy Obliterator > so would any of you say ths game is pay to win?
[04:31:47] Sierra Devore > seedy Obliterator EVE isn't pay to win, because while you can get ingame currency for RL money via PLEX you can't buy any actual advantage over other players. There's no items that can only be gained through paying that are better than normal ones.
[04:32:23] seedy Obliterator > thanks for the help
[04:32:49] seedy Obliterator > who are you guys and why do you help others?
[04:33:01] Lixeti Hekki > seedy Obliterator we just feel like it :)
[04:33:06] Kazak Vuld > seedy Obliterator Because they need help. More newbies makes the game better.
[04:33:26] seedy Obliterator > This is a different community to what im used to
[04:34:12] Kazak Vuld > seedy Obliterator For a bunch of bastards that like you scam and kill each other, we're not to bad.
[04:35:20] Leon Cursed > seedy Obliterator The tight packed EvE comunity is always at new players service to help them understand a tricky but emence fun game, Take guidance from them, Learn and above all, have Fun