Monday, October 20, 2014

Eve Vegas 2014 - Social Media Round Table

As always with round tables I take notes in a rapid scrawled shorthand that I then have to decipher later. I also condense down the questions and the answers because I'm writing at full speed. The side effect is that my hand hurts a lot. I never write this much anymore. Ow.

I try to break it down into Devs and such when multiple ones answer but I'm not perfect.

CCP Manifests Round Table about Social Media and PR stuff from October 18th. CCP Guard was there too.

To Start:

CCP Manifest is the SR PR guy and in charge of Social Media. He reads over the dev blogs before they are released. He sorts out interviews when people wish to interview the developers. His main focus is on Eve Online.

Q: A request for an approved set of graphics or video that players can use to promote Eve.
A: A pack of approved for use graphics could be good. However he notes that they do not hunt people down for use stuff unless they are making a large amount of profit off of the Eve IP.

CCP Guard: We are working on setting up an IP for things like a preset t-shirt format so that people can make Eve swag for Events and that type of thing without tripping over legal.

Q: Social app for corp chat outside of the game
A from Fuzzy Steve: Foxfour is working on that
A from Manifest: We have talked to people about this. We have been disusing it. We want to keep what people have done in mind to get around this currently. We'd not stop a player from developing it if they did. However, we should do it as a company and not rely on the players.

Q: Some of us have websites that don't fit into the Fansite format. But we want to promote Eve.
A: I'm willing to support anything that points towards Eve. Fansites have pros and cons and you have to decide if you want those. Many times people do not ask us. It is like interviews. We do them with who we do because people ask. It is not favoritism you have to talk to us.
Guard: The fansite modle does not fit everything and we are open to things out of the box.
Sard Caid notes that his twitch channel is listed as a Fansite and its about streaming.
Manifest: We are not proactive about messing to fansites. We talked with the podcasters here and they said that they want to help us get the message out. We don't see the fansites as a PR Tool. There are pluses and minuses to that.
Guard: We sometimes send messages out to fansites in advance when things are happening. Maybe we should send it out sooner then we have been.

(Note from me: CCP Manifest spoke of using the CSM as PR tools. Now, he did not mean tool as a derogatory thing. He spoke of it as an actual thing to use. However, I was very offended at the suggestion that the CSM is something to be used as public relations in such a way that may bring question to the independent nature of the CSM members. While we are public relations in the fact that CCP works with a player elected group, I am an independent player and individual not a member of CCP's staff. For those that followed the little twitter explosion that followed that statement.)


Q: On the trial account page can we have something that points people to looking for a 21 day trial recommendation? Also can we look into setting it up so that you can update from a 14 day trial to a 21 day trial?
A: We will bother people about these things.

Q: Let us automatically tweet screen shots when we take them.
A: The tweeting ahs been looked at.

Discussion moved onto how an event calender and more public calender would be nice where players can see what is going on in the game. This has been talked about before and is still desired by both players and CCP.

CCP Manifest: We are going to work on in game mail as a way to communicate. The launcher was born out of a battle to get messaging to the players because the old log in screen had no place for that and people had no idea that other things happened. Also send things that are cool to share@ccp.com. Even if they are not reshared on public media we tend to share tehm in house a lot.

Q: Next Eve TV Episode?
A: Week after next is the plan. Guard has been travelling.

Q: Trailers
A: The trailer team is still there and making things.

Q: Will we continue to get music with expansions?
A: Yes. We have been releasing new music and will continue to.

Q: Have you thought of having player hosted segments for things like Eve TV and events?
A: Yes: We have a lot of stuff in the pipe. We want premade segments.
Guard: Would you all like player made commercials like AT?
Players: Yes
Manifest: We will be more open to content made by players.

Q: More video dev blogs?
A: Yes. We feel that there should be more and more types.
This was followed by discussion that the jump changes and other large future changes of that magnitude should get their own personal video dev blogs as well as written dev blogs.

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