My goal was to make dinner first thing when I got home. Then I'd write my low sec focused Kronos post for patch day. After that I'd eat dinner and relax for a bit.
Instead, I wound up talking a newbie down from a rage quit after a gank. This is that story.
I'd only been on for a few minutes when I saw someone say, "I'm done with this game!" in Eve Uni chat. I watched what was going on and a week or two old player was running his first courier contract and got ganked along the way. Ouch. While the responses had some suggestions such as, "Don't fit that way" there was also a lot of, "Welcome to Eve. Ganks happen. We all lose ships."
It just wasn't the right tone to calm him down. As soon as I established that he wasn't auto piloting and he had attempted to fit out his hauler I pulled him aside in a private chat and went to calming him down and seeing what happened. One reason I pulled him aside is because he said, "New players don't get a chance to learn the rules." While I did not want him to rage quit I hoped that if he did, he'd rage quit all over me and leave me something useful to work with.
I think just being talked to calmed him down a lot. He was travelling gate to gate and was ganked by a Vexor. He learned a nasty lesson. I tossed him the twenty million that was sitting on Sugar since he was down to almost nothing and we just talked. He thought that he was doing good by going gate to gate.
So we talked. We talked about what to fly and what to fit. He admitted that he was rushing because a T2 hauler was a long train. He asked for advice on what to fit and I paled and asked him to give me a moment to look. Looking involved two things. A quick scan for Eve Uni's fit for a badger and hunting down some advice.
Ship fits are not my strength. I wish it were but it's not. I'm the one who flies Minmatar stuff because I like it even with Ishtar the flavor of the month. Plus, fits are regions. Therefore, I called upon a prist of fitting. Thusly, I did summon Michael Harari! He whose links are always ship fits has recently started a fitting blog (which I'm going to add to my side bar). I asked him to make a fit for me for my newbie who needed a properly tanked T1 barge. He made me this.
I gave it to the newbie and discussed it. We talked about fits and tanking things and if cloaks are worth it or not. Eventually, I just dragged Michael into chat for a bit and went to cook dinner while Michael explained to him the error of his ways and the cost of contracts. However, said newbie wants to be a space trucker so I'm not willing to discourage him from it. We informed him of the pros and cons and the realities of public contracts.
He called us nice. Michael denied niceness. I told him that educating new players is an investment that some have chosen to make for both selfish and non-selfish reasons. Can I call my reasons niceness when I was trying to glean information to use to deal with future new players who have learning voids? It seems selfish. Everyone that I can get to slow down, take a deep breath, and step back from the edge is better for the game.
And so, such was the start of my evening. And yes I tossed money again. Sigh. I need to stop because I'm going to go broke giving away money to people to capture their attention long enough to get them to talk to me and calm them down. Maybe, I'll get some in space PvE time to buffer my bleeding wallet. More than donating money to people I'm kind of paying them for the information that I need and want. It's weird. I'm weird. Oh well.
It was a useful forty-five minutes.