Skip to main content

Contract Feedback

Contracts and their interfaces are up for attention. It is time to make your opinion seen. Special thanks to Foo for pointing this out. I've been buried in threads and didn't see this one advertised on twitter (where I pick up a lot of Dev threads).

CCP SoniClover would like our feedback on the contract system on the forums.
Hello Capsuleers. We're looking into what small improvements we can make to the contract system to make it more useful and trustworthy. We would love to hear any feedback from you guys on this. We're most interested in suggestions for UI/usability improvements and comments on pain points you encounter in using the system. The more constructive the feedback is the better; 'Get rid of the scammers' is for example not particularly helpful.
The entire thread is worth a read. I decided to express my opinions before I read through all of the pages. I saw lots and lots of stuff that I agreed with post after post after post. "Sugar, what do you think of the contract system?" I've been asked. I think quite a lot of it. As a Booster manufacturer the contract system should be very important to me. Boosters can not be sold on contracts but they can be filled if people make "want to buy" contracts. I've even written out how to make these before. They are not intuitive and many people do not even know that they exist.

But the contract process is bad. I write dozens of contracts each week. I write them between TCS and my jump freighter pilot. I write them between myself and corp mates whom I am dropping items off for. I write them to my own alts to move things around. I write them to hauling corporations to get things moved. And they are a pain in the butt, every single time.

If I go back to the start, all my items are deselected. I've written so many empty contracts that way. The entire interface needs to be better, with fewer tiny checkboxes and long, scrolling lists.

Want to Buy contracts need to be an obvious selection somewhere. Not a tiny check box that suddenly opens up a magical, hidden section of the screen. They also need to be more expansive. I said it and so did others, you should be able to Want to Buy fitted ships. It would create an entire field for people who could fill other's ship orders. We still need a better ship fitting UI that allows us to fit large groups of ships too, but a fit ship would be an interesting start.

Auctions need to be better. I've been in a few and they have so little information for what is going on.

As stated in the thread labels for what the contract is. "Multiple Items" is not helpful when it is ships on contract. It took me forever to learn I could hover for its name. I felt dumb. It is still a sub-optimal way to label contracts.

Bulk contracts please! Anyone who has fit ships would like to write 5 or 500 identical contracts if the items are all there. Creating the same contract 500 times is not emergent gameplay. It is obnoxious and exhausting. Someone's entire day goes into that. This is a game of big operations and lots of people. Public roams, frigate free for alls, burn Jita, and other endless days of destruction that have to be fueled by some person, huddled in a closet weeping over their bleeding nib where their index finger once was for clicking. This is bad! People should not have to resort to prognostics just to get fleets fit up and contracts made. I may have wandered off topic but the two are interconnected.

Now, CCP SoniClover does make reference to a more trustworthy interface. When he uses trustworthy I hope we mean things like clarity of information. Scammers are going to scam. Jita is full of them from contract scams where the first two are closed contracts with a nice faction frigate for 1 million ISK and the third a hundred million or a billion that the greedy buyer grabs to the one that makes me grind my teeth a bit where the blueprint copy being purchased has 1 run left on it. That one I bump into quite regularly on the booster market and it is a due diligence situation.  It is like the Tengu or Orca scam where the Tengu subsystems are subsystem skillbooks and the Orcaless Orca. I like having to read my contract carefully before I click yes and throw my beloved internet spaceship money at it.

The one I do see vanishing is the PLEX scam. The PLEX scam works because of the contract systems set up. The PLEX that you buy is given to you and then taken away. If the contract system checked to see if you had the item first, as it does for money, it would never happen. That is why I believe this is a scam we will see going away when they overhaul the system. It reminds me of how the contract system used to not filter the contracts properly and people made oodles of money off of that until CCP fixed it. Player creativity I support. Badly implemented mechanics, I do not.

Now that I wrote all of this I need to go and write a secondary post with all of this in it. Go! Comment! Voice complaints and give dream solutions. User Interfaces seem to be very high on CCPs plate right now. We had the industrial survey. Now we have one about contracts. Rumor has it that the industry UI is getting a bit of attention to. Hopefully this all leads to a better, prettier, more usable Eve with less index finger trauma.

Comments

  1. Maybe it's just me but I preferred the old look of this blog.

    ReplyDelete
    Replies
    1. I'll be doing some tweaks soon based off of.me and feedback. :)

      Delete
  2. Where is your vote Sugar Kyle for CSM9 button? Put that thing at the top of *every* article! I doubt regulars to your blog would mind (we want to see you get voted in) and it's a good reminder to those just visiting from Google or, better yet, your CSM thread! Turn your readership into voters with one simple badge! :)

    P.S. Good luck, you've got my #1 vote and here's why in a nutshell: Pretty much everything you wrote in December

    ReplyDelete
    Replies
    1. I'm going to start it tomorrow when it links to the voting :D (once that link goes live). I don't want anyone disappointed and not voting for me!

      Delete

Post a Comment

Popular posts from this blog

Maybe one day!

 [15:32:10] Trig Vaulter > Sugar Kyle Nice bio - so carebear sweet - oh you have a 50m ISK bounty - so someday more grizzly  [15:32:38 ] Sugar Kyle > /emote raises an eyebrow to Trig  [15:32:40 ] Sugar Kyle > okay :)  [15:32:52 ] Sugar Kyle > maybe one day I will try PvP out When I logged in one of the first things I did was answer a question in Eve Uni Public Help. It was a random question that I knew the answer of. I have 'Sugar' as a keyword so it highlights green and catches my attention. This made me chuckle. Maybe I'll have to go and see what it is like to shoot a ship one day? I could not help but smile. Basi suggested that I put my Titan killmail in my bio and assert my badassery. I figure, naw. It was a roll of the dice that landed me that kill mail. It doesn't define me as a person. Bios are interesting. The idea of a biography is a way to personalize your account. You can learn a lot about a person by what they choose to put in their bio

And back again

My very slow wormhole adventure continues almost as slowly as I am terminating my island in Animal Crossing.  My class 3 wormhole was not where I wanted to be. I was looking for a class 1 or 2 wormhole. I dropped my probes and with much less confusion scanned another wormhole. I remembered to dscan and collect my probes as I warped to the wormhole. I even remembered to drop a bookmark, wormholes being such good bookmark locations later. My wormhole told me it was a route into low sec. I tilted my head. How circular do our adventures go. Today might be the day to die and that too is okay. That mantra dances in the back of my head these days. Even if someone mocks me, what does that matter? Fattening someone's killboard is their issue not mine. So I jumped through and found myself in Efa in Khanid, tucked on the edge of high sec and null sec. What an interesting little system.  Several connections to high sec. A connection to null sec. This must be quite the traffic system.    I am f

What are all of these buttons for?

My snooty villager, Naomi, wants to move out. I picked her because she is a blue cow with some wild makeup but we have not really bonded like I have with Savannah and Mitzi... oh wait yeah wrong game. So, my clan is almost finished the second step of the Manhunt in Division 2. We just have one more zone to clear and then we can hunt down the secondary target to reveal the next... err wait, waaaaaiittt... Sorry about that. Resetting things. What do I want to do? That has been my problem for a while now. If I play Eve, what do I want to do in Eve? While I did PvP it was never my draw. The old PvE sucks. The new PvE may be okay but do I want to do it? Who am I? What am I? And do I need to be unique and interesting? I think that I may want to look in small wormholes and try a exciting, fragile life. With some of the ships that are available I can, perhaps, have an interesting life where I may or may not fall prey to someone but it does not have to define what